Our Services

Our platform for integrating people counting into your BI system. After the integration, you can analyse the number of visitors together with other key figures that are crucial for your business.

Our proprietary analysis tool for people counting offers many ways to compare your stores or shopping centres with each other or measure over time. A series of add-on services can be activated inside ViaWeb that gives you additional and more powerful analyses.

The new way of gathering customer feedback. ViaWeb Happy is a simple and dynamic tool for creating customer surveys. Collect responses on a mobile device and analyse the results in ViaWeb. ViaWeb Happy improves your customer insight and paves the way for increased customer satisfaction.

Learn how your visitors’ move and where they stay. Optimise the placement for your products and campaigns to better follow which ones that result in purchases.

Knowing how many of your visitors that are potential customers is critical to get an accurate conversion. Measuring how tall your customers are enables you to distinguish children from adults.

With ViaWeb KPI you can analyse the people counting data together with other key figures. You can easily visualise all figures and ensure that they are being used. ViaKPI helps you to make informed and strategic decisions.

Take complete control of the traffic in a room. Monitor the flow in real time and receive notifications when the maximum limit is about to be reached.

All visitors are being counted around the clock. However, traffic before and after opening hours make numbers inaccurate. To avoid this, we offer a service where you can set your opening hours in ViaWeb. It is also possible to add special opening hours for holidays, events and campaigns.

Avoid over- and understaffing by knowing when traffic peaks each weekday. This way you can pinpoint optimal times for staff changes and how many hours additional staff should work to maximise the profit.

ViaWeb Time In Store measures how long your customers stay in your store. Does the length of their stay vary depending on the store interior? What is the difference between cities and small towns? The demand for restaurants and facilities in a shopping centre increases if visitors stay longer.

ViaWeb Zone increases the knowledge of the traffic in a shopping centre or a public environment. Find out how and when the visitors move in different zones. Analyse which passages are being used and which zones that are considered hot. Measure the allocation and how these numbers compare to the average value.

Exclude your staff from the traffic and get more accurate numbers. This will give a more accurate conversion rate, a clearer follow-up of goals and a better basis for making the right decision.

With our new mobile app, you get your visitor numbers directly on your mobile. Perfect for those of you who simply want to keep up to date on how the current period compares to previous years.

More services will be launched in the app.

The app is available for Apple and Android.

ViaValidate gives you a unique service in the market; it notifies you automatically if the system detects any anomalies so that we can take action to avoid interruption in the data flow.